• Digital inbound call tracker for Microsoft Excel, overview dashboard with Call Center, Emails, and Live Chat metrics. Track daily inbound communications, instant download available.
  • Inbound call tracker call center log sheet in Microsoft Excel, showing call details with customizable columns and color-coded status indicators. Easily log calls.
  • Inbound traffic overview in Microsoft Excel, showing equal distribution across Call Center, Emails, and Live Chat (33% each). Identify busiest inbound channel.
  • Inbound communication totals in Microsoft Excel, showing quarterly bar graph and monthly line graph for calls, emails, and live chat. Track overall communication volume.
  • Inbound call tracker call center dashboard widget in Microsoft Excel, showing real-time call metrics. Automated dashboards for up-to-date information.
  • Inbound call tracker timeframe filter in Microsoft Excel, select predefined timeframe or specify custom date range. Filter data by time.
  • Inbound call tracker settings sheet in Microsoft Excel, customize team name, subjects, account numbers, and status with color-coded options. Personalize your call tracker.
  • Message for customer service and sales teams, managers, team leads, and seniors, created by a call center professional with 10+ years experience.
  • Inbound call tracker features list for Microsoft Excel, including automated dashboard, daily stats input, average call time, data filtering, and customization. Five-star rated call tracker.
  • Inbound call tracker mobile access, blurred smartphone showing Microsoft Excel app, review and update call stats on the go.
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Inbound Call Tracker

Inbound Call Tracker

$11.55 CAD
$11.55 CAD
Sale Sold out

The Inbound Call Tracker is a powerful Excel spreadsheet that enables individuals and teams to easily log their incoming calls, emails, and Live Chat sessions. With this spreadsheet, you can track your inbound communication activities and measure your productivity and effectiveness. The spreadsheet features customizable fields for contact information, call outcomes, and notes, as well as dynamic charts and graphs that provide visual insights into your performance. The Inbound Call Tracker is perfect for Support teams, sales professionals, customer service representatives, and anyone who needs to manage their inbound communication tasks. Use it to boost your efficiency, organize your workflow, and achieve your communication goals. Are you looking for an Outbound call tracker instead? Good news - there's one available in our shop!

  • Designed for Excel
  • No subscription requried
  • Instant download
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Smart Features for Smarter Planning.

Modern & Easy to use interface

Easily track and log incoming calls, emails, and live chat sessions.

Multi-purpose Tracker

Perfect for sales, customer service, and technical support teams to manage inbound communication.

Log Inbound Activities

Log calls, emails, and live chat interactions daily for better organization.

Timeframe Selector

Filter data by predefined timeframes or custom date ranges to analyze performance.

Escalation Rate Tracking

Measure escalation rates (%) to identify critical trends in communication.

Average Call Time Tracking

Automatically calculate the average call time for inbound calls.

Customizable Contact Fields

Add detailed contact information, call outcomes, and notes for each interaction.

Visual Insights Dashboard

Visualize your performance with dynamic charts and graphs.

Workflow Management

Boost efficiency by organizing workflow and tracking all inbound communication activities.

Goal Tracking

Track inbound interactions to achieve support, sales, or service goals.

Minimalist Design

Minimalist and clutter-free design ensures ease of use and readability.

Easy on the Eyes

Carefully spaced elements make the tracker comfortable and easy to navigate.

Fully Customizable

Edit and personalize fields, graphs, and data to suit your unique needs.

Trend Analysis Tools

Powerful visualizations help you analyze trends and improve communication strategies.